Privacy Policy

01 / SCOPEAbout the game and this policy

ArcVerk develops and publishes Statto's Virelia / Statto's Cyber Matrix (the “Game”). This policy describes the ad-free mobile Game on iOS, iPadOS and Android, including its story levels and minigames. Earlier advertising-supported releases are described separately below.

The optional reporting section applies to releases that include the diagnostic-consent controls described below in Settings → Privacy Policy. A build without this feature does not send these reports. Updating this policy does not add code to a Game already installed on your device.

The Game does not require an ArcVerk account, name, email address or social-media login. We do not operate an online player-profile, cloud-save or online-leaderboard service for the ad-free Game.

02 / ON YOUR DEVICESettings, scores and progress

The Game stores information locally so your progress and preferences are available when you return. This includes:

• High scores, recent results, completed levels and unlocked content.
• Earned coins, collected crystals and other saved gameplay state.
• Language, sound and difficulty settings.

Your saved game files are not uploaded to an ArcVerk player database or attached to diagnostic reports. Touch, keyboard and supported controller input are processed on your device. A report you consent to send contains the technical information described in section 4.

The Game saves your diagnostic-consent choice and age-group choice locally, so you do not have to answer again each time you open the Game. They are not sent to Unity. When a technical error triggers a report after consent, Unity creates or reuses an installation identifier and stores it locally. It can identify reports from the same installation. That identifier alone does not authorize reporting.

Device backups are separate: Apple, Google or another backup provider may include local app data in a backup or transfer it when you restore or change devices. Your device settings and backup provider control this, not an ArcVerk cloud-save service.

03 / ADS & TRACKINGAdvertising and use of data

The ad-free Game

The ad-free Game does not use Google AdMob, Unity Ads, rewarded advertisements or other advertising SDKs. It does not access Apple's IDFA or Android's advertising ID.

Technical reports are used to investigate problems and improve reliability. We do not use them to create advertising profiles, combine your activity with other companies' data for targeted advertising or advertising measurement, or provide data to advertising networks or data brokers.

The diagnostic consent described here covers the technical report. It is not permission for advertising-related tracking.

Earlier advertising-supported releases

Earlier releases used Google AdMob (the Google Mobile Ads SDK). Copies of those releases already installed on a device may still use that integration. Depending on the SDK version, platform, ad configuration and privacy permissions, it may collect IP addresses, device or advertising identifiers, advertising interactions, diagnostics and approximate location derived from an IP address.

Google and advertising partners may use that information to deliver and measure ads, analyze performance, limit repeated ads and prevent fraud. Personalized advertising or cross-company advertising measurement may combine activity with data from other apps or websites. Non-personalized ads can still involve data collection.

Use the privacy controls provided by that release and your device. IDFA access on iOS requires Apple's tracking permission; denying it does not necessarily stop every type of advertising-related data processing. See Google's disclosures for iOS and Android/Unity, Google's Privacy Policy and how Google uses information from apps.

Removing advertising from newer releases does not erase information already collected through an older release. The ad-free statements in this policy do not describe advertising-supported copies.

04 / UNITY & DIAGNOSTICSOptional technical reports and your consent

The Game uses Unity User Reporting to send limited technical information automatically when a technical error occurs after an adult player has consented. ArcVerk uses the reports to investigate technical problems. The reporting service starts only for an eligible error with valid saved consent. Giving consent or opening the Game by itself does not start the service or send a report. Advertising services and gameplay analytics remain disabled.

What happens when you choose

The Game asks for your first choice on the main menu. After your choice is saved, the notice opens only when you press Privacy Policy in Settings. It does not interrupt gameplay or appear because an error occurs. Reporting stays off unless you consent. After the local age-group question, eligible players see what a report contains before making either choice:

Your choice is remembered between app sessions. You can change it under Settings → Privacy Policy. There is no separate approval for each report. Consent is tied to this installation; clearing app data or reinstalling may remove the saved choice. A material change to the reported data or its purpose requires an updated notice and an appropriate new choice before that reporting can run. An earlier choice for manual reporting does not enable automatic reporting.

Where data-protection law requires a legal basis, we rely on your consent for this optional reporting. Giving consent is voluntary and does not affect your ability to play.

Automatic reports after consent

After consent, a new technical error logged on the Game's main thread can trigger a report in the background. Ordinary messages and warnings do not trigger reports. The Game makes at most one sending attempt per app session, even if several errors occur or sending fails. There are no report notifications, further consent questions or repeated retries. This feature does not guarantee a report for every crash or technical problem.

Errors from before consent are not saved for later sending. Starting the Game, granting consent or turning reporting back on does not by itself send a report. Changing your mind does not restart a report that was cancelled before sending.

What a report contains

• Installation identifier: an identifier associated with this installation of the Game.
• App and system details: app, Unity and operating-system versions, platform, build information and system language.
• Device details: device model and type, graphics hardware and software, memory information, screen resolution, display density, orientation and related display settings.
• Game context: the active game scene and information about the in-game camera, such as its name, position and direction. These are positions inside the Game, not your physical location or images from your device's camera.
• Report-processing information: a technical report-status entry and a timing measurement for creating the report.

Unity also receives your IP address when your device connects to send the report. This does not mean that the Game requests your physical location. Because the installation identifier accompanies the report, reports from that installation can be linked together; we do not describe them as anonymous.

We do not attach screenshots, saved games, typed messages, names or email addresses to this report. This configuration does not send earlier gameplay error logs or crash stack traces. If you contact us separately, the support section below applies to what you choose to share.

Who receives the information and why

ArcVerk is responsible for the optional reporting and uses the information to investigate technical faults and improve the Game's reliability. Unity receives and processes reports on ArcVerk's behalf as a service provider. Unity's User Reporting privacy information describes its role, data handling and access/deletion request process.

Stopping a report and changing your mind

To turn reporting off, open Settings → Privacy Policy and select “I do not consent”. The Game saves your new choice, closes the notice, blocks new reports and cancels a report still waiting or being prepared. It cannot recall a report whose sending has already started. You can continue playing normally.

Withdrawing consent or uninstalling the Game does not automatically delete reports already received. For access, deletion or withdrawal requests relating to submitted information, contact ArcVerk. Withdrawing consent does not affect processing that was lawful before withdrawal.

How long reports are kept

Unity's published default retention for this reporting service is 7 or 90 days, depending on the service plan. Reports are subject to the retention window applicable to ArcVerk's Unity project. You can contact post@arcverk.no for the applicable period and to request access or deletion; ArcVerk handles these requests with Unity where needed. Closing the consent window does not itself erase a submitted report.

Apple and Google platform diagnostics

Apple and Google separately operate their stores, backups and device diagnostics under their own policies and your settings. If you choose to share platform diagnostics, they may make crash or performance reports available to developers. Any such reports we receive are used to investigate faults and improve reliability. Your in-game choice controls the Unity report described above, not your device's separate diagnostic-sharing settings.

See Apple's privacy information and Google's Privacy Policy.

05 / WHEN YOU CONTACT USSupport messages

If you email ArcVerk, we receive your email address and what you choose to send, such as a message, screenshot or diagnostic attachment. Please do not include passwords, payment details or other sensitive information.

We use this information to answer your request, troubleshoot problems and handle privacy questions. Our email provider processes messages to deliver and store them. We keep correspondence only as long as needed to handle the request and necessary follow-up, or to meet applicable legal obligations.

Where a legal basis is required, we rely on our legitimate interests in providing support and resolving issues, or on a legal obligation when one applies. Support correspondence is not used for advertising or sold to others.

06 / YOUR CHOICESAccess, deletion and privacy rights

You can play without diagnostic reporting. Selecting “I do not consent”, either initially or to withdraw consent later, does not restrict gameplay, remove rewards or change your progress. Both consent and refusal are saved on this device. Opening the notice or this policy is not consent to reporting.

You can change available preferences in the Game and remove local data using your device's app-storage or app-deletion options. Offloading an app may preserve its data. Backup copies are managed separately through your device or backup provider. ArcVerk cannot remotely restore or erase a save that exists only on your device.

For personal information sent to us, you may request access, correction or deletion. Depending on the law that applies, you may also have rights to restrict or object to processing and to receive a portable copy. Contact post@arcverk.no. For a diagnostic report, the approximate sending time, game version and device model, if known, may help us identify the relevant report without requesting unrelated information.

You may raise a concern with your local data-protection authority. In Norway, this is Datatilsynet.

07 / CHILDRENChildren's privacy

The ad-free Game does not require children to create an account or participate in advertising. Optional report submission is limited to players who select “18 or older” in the local age-group question. Answering the question alone does not send a report.

Selecting “Under 18” makes report submission unavailable, while the Game and privacy policy remain accessible. The age-group choice is saved on this device and remains effective after restarting the Game. It is not sent to Unity. No date of birth is requested.

If a parent or guardian believes a child has sent personal information through a report or support message, please contact us so we can review the information and, where appropriate, arrange deletion.

08 / OUTSIDE THE GAMEWebsites and external links

Opening a website or email link takes you to a separate service. Your browser, email service and the destination site's provider handle those requests under their own privacy practices.

This policy page does not embed advertising, analytics scripts, tracking pixels or third-party fonts. Delivering the page nevertheless involves technical request information, such as an IP address and browser details, which the hosting provider may process to serve and secure the site. This is separate from consenting to a report inside the Game.

09 / SECURITY & UPDATESKeeping this policy current

Local saves rely on your device's security. Diagnostic reports are sent using HTTPS. We take reasonable precautions with information we receive, but no storage or communication system can be guaranteed completely secure.

We update this policy when our practices change and revise the date above. Material changes are explained through appropriate channels, such as release notes or an in-game notice. Reading this policy or having the reporting code installed does not replace your consent inside the Game.

10 / CONTACTQuestions about your privacy?